Privacy Policy

Effective Date: July 2025

At CBDream, we are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable laws.

1. Information We Collect

We collect personal data directly from you when you:

Visit our website
Place an order
Subscribe to newsletters
Contact us for support

Types of Data Collected:

Identity data: name, DOB (if required for age verification)
Contact data: email, phone, address
Transaction data: payment details (processed via third parties)
Technical data: IP address, browser type, cookies, device data

2. How We Use Your Data

We process your data for:

Order fulfillment and customer support
Verifying age and eligibility
Legal compliance (e.g. tax, fraud prevention)
Website improvement and analytics
Marketing (if opted-in)

3. Sharing Your Information

We may share your data with:

Payment processors
Delivery partners
IT & web hosting providers
Regulatory authorities (if required by law)

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking

Our website uses cookies to improve functionality, analyze traffic, and personalize content. You can manage cookies through your browser settings.

5. Your Rights

Under UK GDPR, you have the right to:

Access and correct your data
Request erasure ("right to be forgotten")
Object to certain processing
Withdraw consent at any time

To exercise these rights, contact us at hello@cbdream.co.uk

6. Data Retention

We retain data only as long as necessary for legal, operational, and legitimate business purposes.